Stakeholder Engagement

Multi-Stakeholder Policy

Guided by our management philosophy, we aim to contribute to society's long-term, sustainable development through our business activities. Recognizing that value co-creation with diverse stakeholders—including employees, business partners, customers, creditors, and local communities—is essential in corporate management, we will engage in appropriate collaboration with these multi-stakeholders. Furthermore, recognizing that the appropriate distribution of profits and outcomes generated through value co-creation and productivity improvements to these multi-stakeholders is essential for long-term, sustainable social and economic development, and acknowledging the importance of rewarding employees and considering business partners, we will advance the initiatives outlined in this policy.

Engagement Methods with Stakeholders

Engagement and Reflection in Business Activities		Engagement Methods
Customers	We strive to improve the quality of our products and various operations based on our Quality Management System, providing products and plants that delight our customers. Through after-sales service, we identify customer challenges and work to improve and enhance our products and services. To make proposals that meet customer needs, we work to enhance our technical capabilities through research and development, among other efforts.	Sales activities Operational management Maintenance and other after-sales services Customer satisfaction surveys Website Integrated reports Academic conference presentations Exhibitions Takuma Technical Reviews
Shareholders and Investors	Through eﬀorts to strengthen corporate governance, the Takuma Group is working to build structures that make possible highly transparent and appropriate decision-making and to maximize its corporate value. Takuma has adopted a policy of returning profits to shareholders founded on the principle of maintaining a stable dividend while taking into account a comprehensive range of factors, including business performance. We strive to disclose information clearly through disclosure materials and dialogue. Shareholder opinions and requests gathered through dialogue are regularly reported to the Board of Directors and appropriately fed back to directors and relevant departments to ensure information sharing and utilization.	Shareholders' Meetings Website Integrated Report Corporate Governance Report Shareholder Newsletter Financial Results Briefings One-on-One Meetings Small Meetings Telephone Responses SR Meetings
Employees	To ensure every employee works with motivation, finds fulfillment in their work, and continues to contribute long-term, we actively invest in human resources—including recruitment and development, promoting diversity, and improving workplace environment—to enhance productivity, maximize added value, and achieve sustainable growth. We will implement appropriate wage increases based on generated profits and results, considering the Company's circumstances, and continuously provide training and development to ensure sustained returns to employees. The Takuma Group will improve the quality of its products and services and the trust it enjoys from society by safeguarding workers’ physical and mental health and building an environment in which it is easy for employees to do their jobs.	Internal Communication (daily operations, workplace) Company newsletter Intranet Website Dialog and discussions with labor union Internal reporting system Implementation of various training programs Occupational health and safety management system CSR awareness survey
Suppliers / Business Partners	We consider our suppliers to be important partners in our efforts to create products that satisfy our customers and contribute to society. We strive to build sound, long-term, stable relationships based on trust. We will promote CSR procurement by collaborating with our business partners to extend corporate social responsibility initiatives throughout the entire supply chain.	Communication through purchasing activities Takuma Group Code of Conduct CSR Procurement Guidelines Exhibitions Website Takuma Technical Reviews
Local Community	We shall strive for a proactive social contribution while establishing a harmonious coexistence with the global environment as good corporate citizens. Takuma Group companies shall actively engage in and support social contribution activities as responsible corporate citizens walking alongside society. Takuma and its group companies strive to build relationships of trust with local communities and safe plants that inspire peace of mind and trust on the part of local residents by working actively to participate in area activities and foster interactions with those residents, for example by disclosing information in an appropriate manner; hosting events that bring together residents, for example clean-up activities in areas around its facilities across Japan; and establishing shelters for use in the event of a natural disaster.	Fair and equitable tax payment Disaster area support Donations Outreach lectures Cleanup activities (cleaning around offices and local areas) Factory tours Event cooperation at operating facilities Website

SustainabilitySUSTAINABILITY